Quality Corner
Duke's commitment to producing a quality product is unsurpassed and in an effort to consistently raise the bar our quality teams live by the following objectives:
- Monitor and respond to customer satisfaction while decreasing customer concerns.
- Develop the skills of all employees and encourage employees to participate in system improvement.
- Optimize administrative processes.
- Meet all defined customer requirements in a cost-effective manner reflecting continual performance improvement.
- Develop, manufacture and market products that are safe for their intended use and efficient in their use of energy.
- Reduce or eliminate pollution and waste.
Duke is an ISO 9001:2008 certified manufacturer. In addition, incorporated into our quality management system is an approved UL Data Acceptance Program which incorporates UL mandated compliance clauses from ISO 17025. For ISO 9001:2008
Duke is also working towards a green ISO 14001 certification, with a planned implementation of August, 2010.
