Service Network

You can contact Duke Service Department at 1-800-735-3853 from 8:00 a.m. – 4:30 p.m. Central time, Monday through Friday. Press "5" for Service Technician. (After hours calls are returned within 30 minutes.)

Name Title Ext Email
Ron Kieffer Service Director 288 rkieffer@dukemfg.com
Joyce Falk Service Mgr. 310 jfalk@dukemfg.com
Steve Godar Service Mgr. 411 sgodar@dukemfg.com
Phil Tiberio International Service Mgr. 176 ptiberio@dukemfg.com
Chris Gernigin Service Warranty Mgr. 282 cgernigin@dukemfg.com
Scotty Loyd Asst. Service Mgr. 357 sloyd@dukemfg.com
Mike Powers Sr. Service Technician 343 mpowers@dukemfg.com
Jim Johnson Service Technician 276 jjohnson@dukemfg.com
Josh Woodson Service Technician 223 jwoodson@dukemfg.com
Shane Malley Service Technician 349 smalley@dukemfg.com
Darren Schaffer Service Technician 419 dschaffer@dukemfg.com
Brent Piper Service Technician 221 bpiper@dukemfg.com
Ray Ayers Service Technician 307 rayers@dukemfg.com
Cornelius Davis Warranty Coordinator 253 cdavis@dukemfg.com
Donnette Bishop Warranty Return Goods 302 dbishop@dukemfg.com

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