You can contact Duke Service Department at 1-800-735-3853 from 8:00 a.m. - 4:30 p.m. Central time,Monday through Friday. Press "5" for Service Technician. (After hours calls are returned within 30 minutes.)
NAME
TITLE
EXT.
E-MAIL
Ron Kieffer
Service Director
288
rkieffer@dukemfg.com
Joyce Falk
Service Mgr.
310
jfalk@dukemfg.com
Steve Godar
411
sgodar@dukemfg.com
Phil Tiberio
International Service Mgr.
176
ptiberio@dukemfg.com
Chris Gernigin
Service Warranty Mgr.
282
cgernigin@dukemfg.com
Scotty Loyd
Asst. Service Mgr
357
sloyd@dukemfg.com
Mike Powers
Sr. Service Technician
343
mpowers@dukemfg.com
Jim Johnson
Service Technician
276
jjohnson@dukemfg.com
Josh Woodson
223
jwoodson@dukemfg.com
Shane Mallay
349
smalley@dukemfg.com
Darren Schaffer
419
dschaffer@dukemfg.com
Brent Piper
Service Tehnician
221
bpiper@dukemfg.com
Ray Ayers
307
rayers@dukemfg.com
Cornelius Davis
Warranty Coordinator
253
cdavis@dukemfg.com
Donnette Bishop
Warranty Return Goods
302
dbishop@dukemfg.com
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