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You can contact Duke Service Department at 1-800-735-3853 from 8:00 a.m. - 4:30 p.m. Central time,
Monday through Friday. 
Press "5" for Service Technician.
 
(After hours calls are returned within 30 minutes.)

NAME

TITLE

EXT.

E-MAIL

Ron Kieffer

Service Director

288

rkieffer@dukemfg.com

Joyce Falk

Service Mgr.

310

jfalk@dukemfg.com

Steve Godar

Service Mgr.

411

sgodar@dukemfg.com

Phil Tiberio

International Service Mgr.

176

ptiberio@dukemfg.com

Chris Gernigin

Service Warranty Mgr.

282

cgernigin@dukemfg.com

Scotty Loyd

Asst. Service Mgr

357

sloyd@dukemfg.com

Mike Powers

Sr. Service Technician

343

mpowers@dukemfg.com

Jim Johnson

Service Technician

276

jjohnson@dukemfg.com

Josh Woodson

Service Technician

223

jwoodson@dukemfg.com

Shane Mallay

Service Technician

349

smalley@dukemfg.com

Darren Schaffer

Service Technician

419

dschaffer@dukemfg.com

Brent Piper

Service Tehnician

221

bpiper@dukemfg.com

Ray Ayers

Service Technician

307

rayers@dukemfg.com

Cornelius Davis

Warranty Coordinator

253

cdavis@dukemfg.com

Donnette Bishop

Warranty Return Goods

302

dbishop@dukemfg.com

Determining The Manufacturing Date
Domestic Factory Authorized Service Agents
International Factory Authorized Service Agents
UK Parts Distributor
Warranty - General limited warranty and limited oven warranty
Return Goods Policy

Dixell Control Instructions


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